Workflow Task Processing

• Workflow Task characteristics are:

  • Workflow Task type that is generated either automatically or manually is associated with one queue.

  • Each queue is associated with one or more task types or Workflow roles.

  • Workflow Roles may be associated with one or more queues.

  • The user is associated with one or more Workflow Roles.

• Once a task is created, the status is empty and does not have any user assigned to the task. So this task needs to be assigned to a user.

• The workflow Task status is given below:

  • Assigned: Assigns a user to the task and allows to edit or update the workflow task.

  • Pending: It indicates the task is being worked

  • Reassign: The task is assigned to another user

  • Closed: The task will be manually closed

The Workflow page is automatically updated when user saves the updates.